How do I change our charity bank account details?

Changing the details of your charity bank account is easy:

1) Go to the "My account" section of your charity account and click on "Bank details"

2) Enter the new account details

3) Upload a copy of your statement so we can verify the new details.

If you are unable to upload a statement you can email us one later via or send it in the post.

You will be unable to process donations 24 hours after the details have been changed if the account details remain unverified, so it’s best to have the statement ready to send to us before changing the details.

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